We recently treated a very nervous gentleman who had not been to the dentist for a while.
At the initial consultation we talked informally about his past experiences and what he wanted from a dentist going forward. I expected he was afraid of the needle or maybe the drill. It was none of these. It was that he felt he was not in control and did not know what was happening with his treatment.
At aesthetics we discuss all the options available and let you decide what you want to go ahead with. Sometimes as dentists we feel the patient knows as much as us about what is happening and we see no reason for the need to explain it. By discussing all the options available we hope patients will not be fearful or nervous of a visit to the dentist.
“The service and care provided to me has been nothing other than exceptional. At my initial consultation we discussed all options and everything was explained thoroughly. The work was then carried out and completed to a high standard with plenty of emphasis on patient care.”
Ian Buttle
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