Month: April 2010

patient testimonial

I contacted Mr Singh by email about 6 months before I actually went along to the practise, having seen an article on the new premises at Stevenage in a Health and Safety notice at work – inc the cost incentive to new joiners though my Company and the offer for whitening which I had always wanted done.

I knew I needed to do something but had been with my dentist for over 20 years (habit / comfort zone / loyalty and too worried to change as teeth are so very important and I didn’t want to risk any potential unnecessary work – you hear these scary stories!)

My teeth were badly scored due to wearing a brace, also worn down and discoloured making me feel self conscious and not wishing them to be seen, hence a half hearted smile was all I would do (if that) and had low self esteem – I didn’t realise I also had gum inflammation.

Eventually I made an appointment and went along, I felt nervous but the environment was lovely and I couldn’t believe Mr Singh greeted me personally and shook my hand, everything was then discussed and explained while I watched TV (how cool is that). Having seen a picture (framed!) of my teeth as they were was such a shock – no hiding this had to be dealt with.

I decided to change dentists there and then and trust Mr Singh’s work and the latest technology possible, this being 2 veneers at the front which I had done and hygiene appointments – I also joined Denplan.

Mr Singh remained polite and smiled at all times, even when I went on to hit him on the head with the mirror whilst checking my newly fitted veneers.

All of the staff are welcoming and friendly at all times; such a nice feeling knowing you can easily ask questions and feel comfortable and welcome.  

All sorted I carried on happily smiling and showing people my white, straight new smile, often having comments made as to the whiteness! Self esteem back with a vengeance!

I was happy to talk to another lady who had enquired about veneers and explain my experience was excellent and the results are amazing.

I recommended my friend joined, which she did. Excellent, I then got a phone call that I had won a recommend a friend prize, so off we went to Dublin and had the best time ever all thanks to changing dentists!

Smile wiped off my face not long after that – literally

My first maiden voyage on my new push bike lasted approx 5 mins before I went flying over the handle bars.

I smashed 1 veneer in half and was lucky (?) enough to have the 2nd one intact but pushed backwards and very loose.


Having got the bike home in bits I realised my smile was in bits also and emotionally I was so very upset – What to do it was a Saturday lunch time, how do I handle this?

I remembered Mr Singh said to call on his mobile in emergencies, I did this but was nervous doing so as I didn’t want to disturb him. He downed his BBQ tools for the family BBQ and met me @ Stevenage and opened up the dentist especially, even though he had not long left there and was settled back at home. I was very overwhelmed and relieved, I think I was probably wanting advice and reassurance not expecting any more  – I got off the phone feeling confident that he would help me.

He fitted a temporary tooth, took impressions for the new veneer (crown) and there you go smile restored within a matter of hours of the accident (shame he couldn’t fix the black eye, cracked ribs and bike as well !). No one would even know that I had literally smashed my tooth off earlier in the day….

Now that is really what I call Customer Care.

Finally a filling fell out and was replaced, much happier now as this is white one  – I suspect vanity has sneaked into my life now as well as I know the options available to me!

Changing to aesthetics was one of the best things I have ever done and I have not looked back, I have even changed hairdressers now a few times trying them out (Unheard of – so easy to stick with what you know but there’s so much more out there, you have to trust and try new things!)

I would next like to have invisalign braces to complete my look and find the prospect exciting and not at all daunting as I would have done before.

I now have so much more knowledge regarding my teeth, their care and the latest technology to keep them that way thanks to Mr Singh’s newsletter which I take time to read as I now find the subject fascinating (anorak now ???!!!!!!! – Joking)

I don’t miss appointments now unless I’m ill – the txt reminder is a must!

Summary of work I have had done:

Whitened / 2 front veneers / Hygienist advice and cleaning – worked to reduced gum inflammation / Emergency temp veneer out of hours after an accident /  veneer after my accident / root canal treatment following infection in the 2nd veneer, also related to the accident / Replacement filling with white filler.

childrens dental health

I celebrated my sons 4th birthday on Saturday. We organised a few of his friends and parents to celebrate this occasion. It was the first time I had met the parents. Once they found out I was a dentist the conversation ended up on their children’s dental health. There has been so much conflicting messages on what is good for the children, what toothpaste to use, etc. I decided to produce a fact sheet outlining good dental care for children:

What is the relationship between enamel, fluoride and good dental health?

Enamel, the hardest substance in the body, is the outermost layer of the tooth and protects the tooth from decay and cavities. Fluoride, a naturally occurring substance, can strengthen tooth enamel, making it more resistant to decay. Some sources of fluoride that help prevent cavities are fluoridated drinking water, fluoride-containing toothpastes and fluoride mouthwashes. Your dental professional or physician may recommend or prescribe additional fluoride treatments for your child’s dental health. Be sure to follow his/her instructions. Too much fluoride can change the structure of tooth enamel, resulting in discolouration.

How do I take the fear out of the first dental visit?

Your child should visit a dental professional by age 1. You can make the first visit to the dentist enjoyable and positive. Before the visit, tell your child that someone will look at and clean his or her teeth. Allow the dentist and other members of the dental staff to introduce other dental health procedures. Your dental professional will examine your child’s mouth for early signs of cavities or other dental health problems. He or she will also tell you many of the things you’ll need to know about helping your child grow up free of cavities.

What types of toothpaste do children like?

A good way to encourage your child’s dental hygiene is by using pleasantly flavored fluoride toothpaste. The taste and appearance of toothpaste can make brushing a more enjoyable experience, so children are more likely to brush twice each day and brush for longer periods of time. Appropriate brushing can help prevent cavities, gum disease and other dental health issues. Children age 6 or less should brush twice a day using no more than a pea-sized dab of toothpaste and a soft-bristle brush to remove plaque and provide fluoride protection. Before age 2, children should not use toothpaste that contains fluoride.

What role does nutrition play in healthy dental development?

Healthy eating habits lead to healthy teeth. Many snacks that children eat can lead to the formation of cavities. Try to limit your child’s snacks. If your child must snack, choose nutritious foods such as vegetables, low-fat yogurt and low-fat cheese.

Tooth Whitening – your questions answered

We have had a number of our patients enquire about teeth whitening and there seems to be a common theme in the type of questions they ask, so I thought I would summarise them in this blog post for you
Who does it treat?
Anyone unhappy with the colour of their teeth, who wants a brighter, whiter and a more youthful smile.
What problems does it solve?
Discoloured teeth from smoking, drinking wine and coffee. If you have had naturally yellow teeth we can brighten them.
How can I get it?
Once we have determined that your teeth and gums are healthy, you can start the whitening procedure immediately.
What options are there?
You can opt for home whitening which is wearing the whitening trays for 14 nights. Alternatively we can include the home whitening with power whitening. This includes a 1 hour session in the surgery after the home whitening and uses a stronger whitening gel.
Does it hurt?
Absolutely not. 2 weeks prior to commencing the whitening we would recommend a de sensitizing toothpaste to build resistance to the whitening gel allowing a comfortable experience.
How light will I go?
With the home whitening you would improve by 4/5 shades and the power whitening will guarantee 7/8 shades.
How much?
The home teeth whitening is £397 and the power whitening is £597.
Special offers?
Anyone undertaking Invisalign, Inman Aligner or Veneers will qualify for free professional teeth whitening.
Here’s a video I have made which shows the results of some tooth whitening that we have done in our Hertfordshire practice.

If you can’t see the video please click here to watch online.
To find out more about tooth whitening please call us on 01707 261367 or visit for more information

ten things you should know before choosing a cosmetic dentist


Your dentist needs to be up to date with all the latest techniques and materials. Cosmetic dentistry is moving at a fast pace and you do not want to be stuck with someone that uses outdated techniques or materials. There are two main organisations that will keep your dentist up to date:

  • British Academy of Cosmetic Dentistry
  • American Academy of Cosmetic Dentistry


artistic excellence

Smile design requires an unique ability to transform problem teeth into a flawless smile. You should not need to ask to see the dentist’s previous work; they will be proud of what they have created and be willing to share it with you. They should have portfolios available at the practice and a smile gallery section on their web site. You want to see smiles that look natural and healthy. No one wants a fake smile.


Continual professional development is a must for any dentist carrying out cosmetic dentistry. Don’t be afraid to ask about recent courses the dentist has been on and particularly courses on the procedures you are interested in. Also make sure your dentist has attended hands – on courses, so they have practised beforehand what they intend to carry out on you.


Dentists who are using the latest high tech equipment and materials are also more likely to be up to date on most recent treatments. Expect to have a quick tour of the practice – you will get a feel for the cleanliness and organisation of the clinical areas.

Expect the dentist to have digital radiographs (90% less radiation), digital cameras specially designed to take good quality pictures of your teeth, a central sterilisation area and all the relevant information on their premises.



This is the most important aspect of changing your smile procedure. Expect this to take at least an hour, as an extensive protocol needs to be followed to achieve that perfect smile. It should include the following:

  • informal discussion regarding any questions you may have about your dental needs and any specific service you are interested in 
  • tour of practice and introduction to members of your team
  • evaluation of your medical, dental and smile questionnaires


  • comprehensive examination of your teeth and supporting structures
  • any necessary digital radiographs and photographs
  • explanation of any findings via the video camera and photographs
  • discussion on treatment options available to you via previous cases treated
  • printed treatment plan outlying number of visits and costs per visit
  • discussion of different finance options available
  • address any further concerns or questions you may have



When creating that exciting new smile, the dentist will be working closely with their laboratory. The laboratory is responsible for producing the veneers. The dentist will be proud of their laboratory and will provide literature supporting their excellence.

treatment plan

Your dentist from the outset will clearly indicate the number of visits required, how long each one will last and exactly what will happen in each. You will be told how long it will take for any laboratory work to return. Your time is precious; make sure you know how long the whole procedure will take.


Cosmetic dentistry is surprisingly accessible, but be careful not to skimp on your smile. Do not automatically go for the lowest bidder – it can mean they are cutting corners on the quality of materials and at worse this can lead to more expensive and extensive treatment later on.

Before any procedure can be started, you should have a written treatment plan outlining the fees involved, payment terms and finance options available. Sometimes, creating your new healthy smile can be expensive and you should be given the choice of different financial options, to make it more affordable.


You may have initially come in for the perfect smile, but at what cost? You need to find a dentist that will be honest with you and explain all risks associated with different options. It may be in your best interests to compromise on that perfect look for something that is functional and durable. You will need to get honest answers from your dentist as to how the smile you have requested will affect your bite, gums and the general action of your teeth.



Expect to receive excellent customer care. Staff should be happy to ensure that all your questions are answered and that you are comfortable throughout your treatment. A warm relaxing environment is essential to make the treatment as comfortable as possible.